WHEN will Merseyrail mugwumps learn the non-arrival of a train is a certain cause of inconvenience to its long-suffering public?
The present mealy-mouthed announcement for the latest failure, as in "Merseyrail would like to apologise for any inconvenience this may cause", is in almost every true circumstance nonsensical.
However, in mitigation, these are local journeys. Recently, at Liverpool Lime Street, the cancellation of the service to Norwich was announced with the same lame words apologising for "any inconvenience this may cause". MAY? It is colossally inconvenient to reschedule a Liverpool – Norwich journey. Two weeks ago at Moorfields, announcing a cancellation, the Merseyrail operative did say "we apologise for the inconvenience this will cause" – but that’s presumably a one-off statistical aberration.